Who we are

Tungsten Grooves Limited
Company registration number: 12016824

Our website address is: https://www.tungstengroovesaudio.com.

What personal data we collect and why we collect it

Contact forms

Any information submitted via a contact form will be kept within a secure database for up to a year. Additionally it will generate an email (see below).
It will not be shared with any third parties without your explicit consent.

Email correspondence

Any emails sent to us may be retained up to three years in line with our email archival policy. However we reserve the right to delete email correspondence without prior notice.

Cookies

We may make use of cookies to optimise your user experience such as serving personalised content based upon country or if you are returning visitor, you may choose to remove them if you so wish and the site will continue to function.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We make use of Google Analytics which does this via a cookie. This helps us understand how our visitors make use of our website to optimise your experience. This data is anonymised and we have no access to this information back to an individual.

Who we share your data with

We will not share your data with a third party without your consent, for instance in the event of wanting support from a dealer or distributor.

How long we retain your data

We don’t currently please check here, this may change in the future.

What rights you have over your data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Contact forms will be parsed via an automated spam detection service.

Your contact information

You can contact us in writing:
Tungsten Grooves Audio Limited
email: info@tungestengrooves.com

How we protect your data

We do not allow third party access to our systems, and encrypt all web traffic using SSL.
No system is ever fully secure, so we ask that you do not send sensitive email via contact forms or email.

What third parties we receive data from

We receive the referrer information where this is passed, this is basically how you got to our website. We may use this for optimising our marketing channels.

What automated decision making and/or profiling we do with user data

We may choose to serve personalised content based upon your past browsing behaviour to give you the best user experience.