Who we are
Tungsten Grooves Limited
Company registration number: 12016824
Our website address is: https://www.tungstengroovesaudio.com.
What personal data we collect and why we collect it
Any information submitted via a contact form will be kept within a secure database for up to a year. Additionally it will generate an email (see below).
It will not be shared with any third parties without your explicit consent.
Any emails sent to us may be retained up to three years in line with our email archival policy. However we reserve the right to delete email correspondence without prior notice.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We make use of Google Analytics which does this via a cookie. This helps us understand how our visitors make use of our website to optimise your experience. This data is anonymised and we have no access to this information back to an individual.
Who we share your data with
We will not share your data with a third party without your consent, for instance in the event of wanting support from a dealer or distributor.
How long we retain your data
We don’t currently please check here, this may change in the future.
What rights you have over your data
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Contact forms will be parsed via an automated spam detection service.
Your contact information
You can contact us in writing:
Tungsten Grooves Audio Limited
How we protect your data
We do not allow third party access to our systems, and encrypt all web traffic using SSL.
No system is ever fully secure, so we ask that you do not send sensitive email via contact forms or email.
What third parties we receive data from
We receive the referrer information where this is passed, this is basically how you got to our website. We may use this for optimising our marketing channels.
What automated decision making and/or profiling we do with user data
We may choose to serve personalised content based upon your past browsing behaviour to give you the best user experience.